Privacy Policy

We are serious about protecting the privacy of our users. We are committed to being upfront about our privacy practices. This Privacy Policy describes how we use and protect your personal data.  It applies to weddingplanner.co.uk, the WeddingPlanner.co.uk app and its owner World of Wedmin Ltd.

This Privacy Policy was updated on 3 May 2018. It will take effect on 23 May 2018.

The Site is owned by World of Wedmin Limited, 75 Sydenham Hill, London, SE26 6TQ

The terms “users” or “you” as used in this Privacy Policy, refer to both customers, who use the Site to look for services to hire, and suppliers who use this Site to list their services for hire.

We use information collected about you only as permitted in this Privacy Policy. The Site may contain links to third parties’websites. We’re not responsible for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those website. Unless we explain otherwise in this policy, the words and phrases used in this policy have the same meaning as in the Terms and Conditions of Use - available at Terms & Conditions.

By providing information to us when registering as a planner or a supplier, sending enquiries or otherwise using the Site, you expressly agree to this Privacy Policy. This Privacy Policy was last updated in September 2017. We may occasionally amend this Privacy Policy to reflect regulatory requirements; advances in technology, Site updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.

What kind of information does WeddingPlanner.co.uk collect?

In order to use WeddingPlanner.co.uk, you need to provide us wth a valid email address, a name associated with your account that you can choose and that represents your identity on WeddingPlanner.co.uk. You may review or change your name and email address through your account settings. Depending on which services you choose to use, additional information, such as a business name, billing and payment information, a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. In order to minimise the impact on your privacy, we will never knowingly collect more Personal Data than is strictly necessary to perform the activities described in this policy.

We may obtain location information you provide in your profile or your IP address. We may use and store information about your location to provide features and to improve and customise our services, for example, for WeddingPlanner.co.uk’s internal analytics and performance monitoring; localization, regional requirements, local content, search results and recommendations.

How and when does WeddingPlanner.co.uk collect this information?

We collect information that you voluntarily provide to us during your use of the WeddingPlanner.co.uk Services. This can range from Information, such as wedding date and desired county location, to the Personal Information you are required to submit when you create a planning tools account with WeddingPlanner.co.uk.

In addition to information that you voluntarily provide to us, we also collect certain Non-Personal Information directly from you as you use the WeddingPlanner.co.uk, as well as indirectly where it is provided to us automatically by the third party application, social networking site (such as Facebook) or other website (such as a promotion partner) that you connect to the WeddingPlanner.co.uk from.

How does WeddingPlanner.co.uk use this information?

We use your information to deliver the WeddingPlanner.co.uk Services and the specific features and functionality you request. This includes things like generating the search results that most accurately match your search criteria and supporting the wedding planning process. In addition to using your information to deliver the essential aspects of the WeddingPlanner.co.uk Service, we also use it to optimise and personalise your experience of the site. For example, we will use cookies to remember your language and other preferences may also personalise your experience by highlighting or recommending certain suppliers or informative posts. that we believe are relevant to you based on you. We use Non-Personal Information, such as what you have searched for on the site or your general geographic location, to present you with relevant advertisements. We use information we collect about how users interact with the site in order to identify and correct faults, improve our services and inform business decisions, as well as for security and fraud-prevention purposes. We use your information to contact you with confirmations, notifications or alerts you have requested, such as email newsletters or correspondence between yourself and suppliers.

When will WeddingPanner.co.uk share your information with third parties?

We share information relating to our users with selected third parties who perform services on our behalf and under our instruction (“Third Party Processors”). We ensure that any Third Party Processor which handles information on our behalf does so pursuant to contractual terms which require that the information is kept secure and, where that information contains any Personal Information, is processed in accordance with applicable data protection laws and used only as we have instructed and not for that Third Party Processor’s own purposes (unless you have explicitly consented to them doing so). We may disclose your information where necessary to enforce our Terms & Conditions or other agreements, or to a prospective buyer or ultimate buyer if WeddingPlanner.co.uk itself is sold. We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action against us or to enforce our rights and claims.

How does WeddingPlanner.co.uk keep my Personal Information safe and secure?

We make the confidentiality and security of your Personal Information our highest priority and we limit access to it to only those WeddingPlanner.co.uk employees who need to come into contact with it in order to fulfil their role and enable the WeddingPlanner.co.uk Services to be provided to you. We follow generally accepted standards to proect personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the platform. If you have any questions about the security of your personal information, you can contact us at info@weddingplanner.co.uk.

Although we do our best to protect your Personal Information, the transmission of information via the internet can never be completely secure and we are therefore unable to guarantee the security of the information which you share with us at your own risk.

WeddingPlanner.co.uk does not store any credit card information. This is all held through our secure third-party Stripe Payments. We will

Where does WeddingPlanner.co.uk store my information?

The information we collect from you is stored on secure servers. However, any Personal Information we collect from you is only stored within servers located in the UK. Regardless of location, we ensure that adequate technical and organisational measures are in place to protect the security of any information we store on our servers.

Retention of information

WeddingPlanner.co.uk will retain planner information for up to 3 months after the date of the wedding. Supplier information will be retained for all active suppliers. Please note we also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and secutire, to improve site functionality, or we are legall obligated to retain them for longer time periods.

Does WeddingPlanner.co.uk use cookies or other tracking tools?

We use cookies to collect, in line with this policy, Non-Personal Information from you relating to how you are using the WeddingPlanner.co.uk.

Do third party platforms comply with this policy?

WeddingPlanner.co.uk may contain links to third party websites and applications and may sometimes give you the option to export information to those platforms. Please be aware that we are not responsible for the privacy practices of such third party websites.

Your Rights

You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change or delete your personal information, you can do so via your WeddingPlanner.co.uk account settings or by contacting us. Upon request, WeddingPlanner.co.uk will provide you with information about whether we hold any of your personal information.

Your Responsibilities

If you sell using our platform, you may receive and determine what to do with certain personal information, such as when communicating with users and entering into transactions with buyers. This means you process personal information and, to the extent do so, under EU law, you are an independent controller of data relating to other users that you may have obtained through our platform.

You are responsible for protecting user personal information you receive or process and complying with all relevant legal requirements when you use the platform. This includes applicable data protection and privacy laws that govern the ways in which you can use a user’s information. Such laws may require that you post, and comply with, your own privacy policy, which must be accessible to WeddingPlanner.co.uk users you interact with and compatible with this policy and WeddingPlanner.co.uk Terms & Conditions. For more information on the General Data Protection Regulation, see more resources at https://gdpr-info.eu.

As a data controller, to the extent that you process user personal information outside of the Services, you may be required under applicable data protection and privacy laws to honour requests for data access, portability, correction, deletion, and objections to processing. Also, if you disclose personal information without the buyer’s proper consent, you are responsible for that unauthorised disclosure. This includes, for example, disclosures you make or unintentional data breaches. For example, you may receive a planner’s email address or other information as a result of entering into a transaction with that planner. This information may only be used for WeddingPlanner.co.uk related communications or for WeddingPlanner.co.uk-facilitated transactions. You may not use this information for unsolicited commercial messages or unauthorised transactions. Without the planner’s consent, and subject to other applicable WeddingPlanner.co.uk policies and laws, you may not add any WeddingPlanner.co.uk planner or supplier to your email or physical mailing list, use that planner’s identity for marketing, or obtain or retain any payment information. Please bear in mind that you're responsible for knowing the standard of consent required in any given instance.

If WeddingPlanner.co.uk and you are found to be joint data controllers of personal information, and if WeddingPlanner.co.uk is sued, fined, or otherwise incurs expenses because of something that you did as a joint data controller of buyer personal information, you agree to indemnify WeddingPlanner.co.uk for the expenses it occurs in connection with your processing of buyer personal information.

Withdrawing Consent

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the platform. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications or by changing your account settings. You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by closing your account through your by info@weddingplanner.co.uk to request that your personal information be deleted, except for information that we are required to retain.

How can I access or manage my Personal Information?

If you have created an account with WeddingPlanner.co.uk you can manage most of your Personal Information and subscription preferences from within your profile settings.

Contacting Us

If you have any questions about this policy, please contact us here, or by letter to 75 Sydenham Hill, London, SE26 6TQ